Ticket Timeline
Ticket created
Open
S
System
2023-06-14 16:45
Ticket assigned
Ticket assigned to Mark Wilson
S
System
2023-06-14 16:50
Status changed
In Progress
MW
Mark Wilson
2023-06-14 17:05
Call with customer
Discussed account lockout issue and verified identity.
MW
Mark Wilson
2023-06-15 08:45