Dashboard

Overview of your support tickets and activities

Open Tickets
24

+5 since yesterday

Resolved Today
12

+2 from yesterday

Pending
8

-3 from yesterday

Escalated
3

+1 from yesterday

Ticket Overview
Recent tickets requiring attention

#T-1042 - Payment processing failure

John Smith

Urgent
10m ago

#T-1039 - Account locked out

Emily Johnson

Urgent
25m ago

#T-1036 - Website down for customer

Michael Brown

Urgent
45m ago
Recent Activity
Latest actions taken by support team
SJ

Sarah Johnson

Resolved ticket #T-1038 - 'Login issues after update'

Just now

MW

Mark Wilson

Escalated ticket #T-1042 to Technical Support

15 minutes ago

JL

Jessica Lee

Sent email response to ticket #T-1037

32 minutes ago

RC

Robert Chen

Created new ticket #T-1043 for customer James Wilson

45 minutes ago

AG

Amanda Garcia

Completed call with customer for ticket #T-1035

1 hour ago